Our Allergy-Safe Dining Initiatives (Example)
【1. Basic Policy & Allergy-Safe Approach】
At our restaurant, we are committed to ensuring that guests with food allergies can dine with peace of mind. Our allergy-conscious operations are based on the following principles.
Although we operate this website based on verified product specifications and ingredient information, we cannot be held responsible for any inaccuracies. If you have any concerns, please contact the store directly for confirmation.
■Use of Allergens
・We strictly do not allow wheat or dairy products to be brought into our kitchen or storage areas.
■Ingredient Transparency
・We obtain specification sheets for all ingredients, seasonings, and processed foods to verify their components.
・These specification sheets are reviewed upon new purchases and whenever product changes occur.
■Preventing Allergen Cross-Contact
・Cooking equipment, cutting boards, and frying oil are not shared across allergen-containing and allergen-free dishes.
・We maintain dedicated zones for washing and storing equipment to avoid cross-contamination.
■Staff Training
・We conduct allergy training for both kitchen and service staff twice a year.
・We maintain a comprehensive allergy response manual.
・When guests arrive, our staff will provide verbal explanations of menu items and allergen information.
■About labeling of specified ingredients
【2. List of Allergens Used】
You can view detailed allergen information for all menu items via the link below.
We currently manage allergens based on:
・8 specified ingredients (as designated by Japanese law)
・20 recommended ingredients
・Plus, pistachios
Click here to view our allergen list.
We strive to provide accurate and reassuring allergen information to guests with food sensitivities.
If you or someone in your party has an allergy, please review the allergen list in advance.
■About Fish eggs
We carefully manage and clearly label fish roe ingredients (e.g., cod roe, salmon roe, shrimp eggs).
■Use of Wheat (Including in Soy Sauce & Miso)
We basically do not use wheat in our kitchen.
Our soy sauce and miso are wheat-free.
For some menu items, wheat-derived ingredients may come only from soy sauce.
In such cases, the allergen chart indicates this with: ● (soy sauce only).
■Disclaimer
While we take the utmost care, complete elimination of trace allergens cannot be guaranteed.
Guests with severe allergies are strongly encouraged to consult the restaurant in advance.
Allergen information may change depending on product availability or manufacturer changes.
■Last Updated
Last updated: Month 〇〇th, 2025
If you have any questions or concerns about specific allergens, please don’t hesitate to contact the restaurant by phone or through our inquiry form.
【3. Emergency Response System】
Our restaurant is in contact with nearby emergency medical facilities in case of allergic reactions.
As there is no emergency medical center nearby, guests with a higher risk of severe allergies should consult with our staff in advance.
【4. Frequently Asked Questions】
Q. Is complete allergen removal possible?
A. Yes, as we do not allow wheat or dairy on the premises, complete removal is possible for these allergens.
Q. Is it possible to respond to allergies?
A. Yes, we can offer alternative ingredients. Please let us know when making your reservation.
Q. Can I bring in outside food for allergy reasons?
A. Please consult with our staff in advance.
【5. Customer Reviews】
“While traveling, we were worried because our child has a dairy allergy. Thanks to the clear information in advance, we could dine with peace of mind. The food was also delicious.”
— Woman in her 30s, Tokyo
“I appreciated the detailed labeling regarding fish roe—it really helped.”
— Man in his 40s
【6. Restaurant Information】
・Restaurant Name:
・Address:
・Phone Number:
・Business Hours:
・Closed On:
・Reservation:
・Access Info:
・Amenities: Parking available, baby chairs provided
・Official Instagram: